Open to new opportunities & collaborations

Hi, I'm Zuhud — a psychologist bridging human insight and technology.

Licensed Psychologist (S.Psi., Psikolog) · Customer Success Lead

For over six years, I've worked at the intersection of psychology, technology, and human resources — translating psychologist needs into digital products, and helping people grow through assessment, content, and education.

Zuhud Nurromdhoni
Z
Bandung West Java, Indonesia
6+
Years Experience
10K+
Online Assessments Facilitated
4,200+
Articles Published
7
Enterprise Clients Managed

Psychology meets product, in the service of people.

"I'm passionate about psychology and the potential of AI to transform how we understand and support the human mind."

A Psychology graduate (S.Psi., Psikolog) with over six years of diverse professional experience. I began my career as a Special Education Teacher for one year, then spent nearly two years as a Recruiter and Project Officer at a startup, followed by two years as an SEO Content Writer for a leading news media outlet — while taking on freelance projects in psychology, design, and social media.

For over six years, I have been working at an HR-tech company, where I translate psychologists' requirements into technical specifications, digitize psychological assessment content, conduct system testing, and resolve technical issues. This role has strengthened my expertise in psychological assessment, data analysis, cross-functional communication, and product implementation.

I am passionate about psychology and committed to continuous learning to expand my professional impact. I am also deeply interested in Artificial Intelligence and its potential to transform and elevate psychological practice in the years ahead.

Experience

A career built across education, media, and technology.

From classroom to newsroom to product team — each step has shaped how I bridge people, ideas, and systems.

Nov 2020 — Present

Lead Customer Success Current

PT Shratech Berkah Amanah · HR Tech
  • Facilitated end-to-end online Assessments for approximately 10,000 candidates, ensuring smooth delivery from setup to reporting.
  • Managed a portfolio of 7 enterprise clients across the industrial and education sectors, overseeing system operations and psychological content implementation from onboarding to delivery.
  • Served as the primary liaison between psychologists and the engineering team — translating clinical requirements into technical specifications and authoring documentation and user guides for HR professionals, psychologists, educators, and end users.
  • Partnered with the IT team on website QA testing, bug identification, and feature recommendations, while supporting the Marketing team in producing promotional and educational materials.
Aug 2023 — May 2024

Social Media Designer (Freelance)

Sekolah Developer Indonesia
  • Conducted content research and developed creative concepts aligned with Sekolah Developer Indonesia's brand voice.
  • Produced 30+ pieces of visual content per month across YouTube, Facebook, Instagram, and the company website.
Mar 2021 — Apr 2023

SEO Content Writer

Pikiran Rakyat Tasikmalaya · News Media
  • Performed keyword research and trend analysis using Google Trends, Twitter, Instagram, TikTok, and YouTube to inform editorial strategy.
  • Wrote and published over 4,200 SEO-optimized news articles, consistently meeting daily editorial targets and quality standards.
  • Developed a broad range of psychology-focused content, including articles, blog posts, and educational materials for general audiences.
May — Nov 2020

Head of Training Department

Circledu & Berdaya Market
  • Led cross-functional teams in designing and delivering end-to-end training programs focused on professional self-development and MSME entrepreneurship.
Jan — Dec 2019

Senior Candidate Advisor

AMBIZ
  • Conducted over 200 candidate interviews — entirely in English — using AMBIZ's proprietary assessment framework.
  • Analyzed assessment data to identify candidate trends and provided data-driven recommendations for selection decisions.
  • Delivered detailed, actionable feedback to support candidates' application and interview readiness.
Apr 2018 — Jan 2019

Special Education Teacher

Sekolah Bukit Bintang Inklusi Tasikmalaya
  • Designed and implemented an integrated curriculum combining therapy, religious studies, extracurricular activities, and classroom learning.
  • Delivered differentiated instruction tailored to students with varying abilities, fostering a fully inclusive learning environment.
  • Conducted individualized therapy sessions and adapted intervention methods to each student's needs.

Skills and tools I work with.

A blend of psychological practice, content craft, and technical fluency — built across six years of practice.

P

Psychology & Assessment

Test Adaptation to Digital Format Behavioral Observation Interviewing Data Analysis Reporting
C

Customer Success & Operations

Customer Service Project Management CMS Manual Quality Control Administration
W

Writing & Content

SEO News Writing Technical Writing AI-Assisted Writing Editorial Research
D

Design & Visual

Layout Design Social Media Design Visual Content Production

Tools I use daily

Productivity Microsoft Office, Google Workspace, Trello
Design Adobe Illustrator, Figma, Canva
Writing & AI Gemini, Claude, ChatGPT
Credentials

Education & certifications.

Education

August 2024 — March 2026
Universitas Padjadjaran
Faculty of Psychology · Psychologist (Psikolog)
August 2013 — February 2018
Universitas Padjadjaran
Faculty of Psychology · Bachelor of Psychology (S.Psi)
Thesis: An Overview of the Centrality of Religiosity among Members of the Islamic Studies and Economics Group (ISEG), Universitas Padjadjaran, Period 2016–2017

Certifications

  • Content Writer Practice & Training Pikiran Rakyat
  • A
    SEO Specialization — Grade A OhBold
  • M
    Full Stack Digital Marketing MySkill Intensive Bootcamp
  • U
    UI/UX Full Stack — Grade 81.74 Rakamin Bootcamp · Runner-up Best Final Project (Angelo)

Selected recognitions and academic work.

2017
HISAS Oral Presentation
Selected by the HISAS Committee for oral presentation at the Hokkaido Indonesian Student Association Scientific Meeting — paper on natural-compound antidepressants using computer-aided drug design.
2017
ISAKS Conference — South Korea
Poster session at the 10th Conference of Indonesian Student Association in South Korea: Sense of Belonging within Sundanese Students Based on Parental Ethnic Variations.
2016
First Winner — PKM-GT, Forsi Unpad
"LOGOS" (Lower Greenhouse Gas): A proposed solution to improve mental health among urban Indonesian populations.
2015
AAICP International Conference
Poster session at the 7th International AAICP Conference: Sense of Belonging among Sundanese Students based on Migrating Experience.
2014–2016
Three Dikti-Funded Programs
PKM Gagasan Tertulis (BOSKA — passenger safety), PKM Kewirausahaan (CoJack — multi-condition ergonomic jacket), and PKM Pengabdian Masyarakat (AHA — academic helper for adolescents).
Ongoing
Continuous Learning
Always exploring new intersections of psychology, AI, and product design — committed to lifelong professional growth.

Have a project or conversation in mind?

Whether you're a recruiter, collaborator, or someone curious about psychology and product — I'd love to hear from you. Choose whichever channel feels easiest.